Service Focus: CFO Pulse Four-Stage Model
Growth Stage: Seed to Series A

Client Profile:

Direct-to-consumer (D2C) HealthTech startup offering diagnostics and personalized treatment plans online.


Challenges:

  • Founders had limited visibility into unit economics and burn rate
  • No monthly cash flow planning; investor reports were manual and delayed
  • Pricing decisions were not data-backed, leading to underperforming SKUs
  • Difficulty in measuring performance of customer cohorts and campaigns

CFO Pulse Approach:

🔰 CFO Shield

  • Reorganized financial data into structured chart of accounts
  • Standardized revenue recognition and expense classification for investor-readiness
  • Fixed inconsistencies in cost allocation across marketing, logistics, and fulfillment

📊 CFO Dashboard

  • Built real-time Power BI dashboards tracking MRR, CAC, CLTV, conversion rates, and cohort performance
  • Automated reporting for investor updates, eliminating Excel chaos
  • Created SKU-wise margin dashboard highlighting low-yield offerings

🔍 CFO Lens

  • Conducted cohort-level profitability review: helped reduce churn by focusing on high-retention services
  • Identified 2 services with negative gross margin and discontinued them
  • Instituted monthly burn rate reviews and created a 15-month cash runway forecast

🧠 CFO Brain

  • Developed pricing framework based on contribution margin per unit
  • Modeled 3 funding scenarios for Series A to support valuation negotiation
  • Aligned performance metrics with investor expectations (MoM growth, EBITDA loss trajectory)

Tangible Impact:

  • Increased gross margin by 9% by repricing underperforming services
  • Extended cash runway from 7 to 14 months
  • Enabled investor-ready monthly dashboards with key KPIs
  • Identified a 22% improvement opportunity in CAC:LTV ratio
  • Enabled smarter capital deployment, reducing wasteful spends by $1.8mn/quarter

Case Studies

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